Site Policy
TERMS of SERVICE
Customer Care
Art by Joshua is a website dedicated to the original works made by Joshua Rios, and the products that bear those images. It serves as a gallery, portfolio, store, blog, and music database. The website is run privately by Joshua; so orders, shipping, updates, and changes are subject to his discretion.
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Returns
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Return and refund policy
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Returns will be initiated by the customer upon their completion of the Return Form, which can be accessed by clicking the "Returns" button located in the footer (very bottom) of the website.
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Merchandise: There is a 14 day return policy from the date the item is delivered to the customer. For the customer to be eligible to receive a refund, the item must not be damaged beyond its ability to be restocked. Damage from misuse and unreasonable wear by the customer does not constitute a legitimate case for a return and Joshua reserves the right to refuse a refund in instances the product was not being used in ways consistent with its product description. Please refer to our "Damaged Products" paragraph. Shipping and Handling costs are non-refundable. Return shipping is the sole responsibility of the customer. Refunds will be issued once the product is returned to Joshua and restocked. However, refunds are voided if the product is not received by Joshua within 30 days of the return process being initiated by the customer.
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Digital Products: All sales of digital products including but not limited to images, music, documents, files, and videos, are non-refundable and final.
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Oil Paintings: Please allow up to 21 days for delivery. The customer will be emailed a tracking number once the shipment is sent. Upon delivery of the artwork, customers have 14 days to initiate a return of the artwork for a refund. Shipping and handling costs are non-refundable. Return shipping and handling is the sole responsibility of the customer. Upon receiving the artwork, it will be inspected for damages and overall quality. Penalties may be applied for any new damages to the painting(s) in the form of a monetary amount that will be deducted from the total refund that I deem fair according to my labor to repair any harm that has been done to the painting due to neglect and carelessness by the customer. Please refer to our "Damaged Products" paragraph. Refunds are voided if the painting is not received by Joshua within 30 days of the return process being initiated by the customer.
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Damaged Products​:
Please inspect the package your product arrives in carefully before opening it. If the packaging appears damaged, take photo evidence before you open the package to document the condition it arrived in. If the product you purchased arrives to you damaged, please provide evidence including photos of the unopened package and of the damaged product itself. I will take it up with the shipping company and issue a full refund for any damages incurred while the product was in transit to the customer.
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Art by Joshua is not responsible for stolen packages.
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Privacy Policy
Overview
1.) This Privacy Policy governs your use of artbyjoshua.com (“Site”, “Us”, “We”) and explains, in general, what Personal Information and other information is collected on the Site, how the information is used, and with whom we may share such information. It also explains the rights provided to users regarding the use of their own personal information and how users can control how this data is used. By using artbyjoshua.com and by submitting information through the Site, you are agreeing to the terms of this policy. If you have any questions about the Policy, please contact Joshua directly using the contact form provided here, or at the footer (very bottom) of the website.
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Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address (IP Address is a number that's automatically assigned to your computer by your Internet service provider whenever you're on the Internet. When you request pages from the Site, our servers may log your IP Address and sometimes your domain name. Your IP Address is used to help identify you and to gather demographic information about our customers as a whole but does not include personally identifiable information), time zone, and some of the cookies that are installed on your device (a cookie is a small data file that we transfer to your device. We may use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site. However, none of this is associated with you as an individual. It is measured only in aggregate. Cookies do not capture your individual email address or any private information about you. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our website.)
Any or all these activities regarding Site Usage Information may be performed on our behalf by our services providers, including, for example, our analytics vendor(s). These third-party partners will be obligated to protect your confidential information. For further information please visit the link: https://support.wix.com/en/article/wixs-privacy-policy
Additionally, as you browse the Site, we collect Device Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
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We may ask to collect Personal Information from you and your computer each time you visit us to improve the Site experience and/or secure transactions on artbyjoshua.com. "Personal Information" includes: your name; title; home and/or business address; email address; home and/or business telephone and fax number; credit card and other payment information; demographic information; art interests or preferences, art purchases, offer activity, offer amounts, payment history; and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.
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We collect this Personal Information from users of the Site through users' activities, transactions, and completion of online forms. Such information may be collected when users register to become members of the Site (for example, without limitation, when you register to look at certain items for sale, purchase items, send us an email, or in any other way submit Personal Information to us via the Site). We do not store or share credit card information; this information is stored by a third-party payment processor. We share your Personal Information with these third parties to help us use your Personal Information, as described above, for specific purposes. For example, we use Wix Stores to power our online store through Wix.com to make transactions and conduct business. You can read more about how Wix Stores uses your Personal Information here: https://support.wix.com/en/article/wixs-privacy-policy.
We use third party partners to help operate the Site and deliver our products and Services, such as Wix.com, and may share your information with service providers and other third parties that provide products or Services for or through the Site or for our business (such as Site or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf). These third-party partners will be obligated to protect your confidential information.For more information please visit: https://support.wix.com/en/article/wixs-privacy-policy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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Communication
When you send us an email through the Contact Form, we use your email address to reply to your question or comment, and we will store your communication and our reply in case we correspond further.
When you request information or other services, we use your email address and any other information you give us to provide you with the information or other services you requested until you ask us to stop (using the “unsubscribe” instructions provided with each email and/or on the site where you signed up and/or as we otherwise provide), or until the information or service is no longer available.
ArtbyJoshua.com will not use any information we collect to contact you for any reason unrelated to your use of the Site. We will not provide this contact information to any third party. We will not use your confidential information for any commercial reason unrelated to the Site. Art by Joshua only collects personal information that you choose to provide voluntarily to the Site. We mayl use the Personal Information you provide to the Site to help operate, improve, protect, and customize existing services as well as to develop new content and services. Additionally, the information we collect allows us to provide customer support.
Linked Websites
Please remember that when you use a link to go from the Website to another website, the Website Terms of Service and this Policy are no longer in effect. Your browsing and interaction on any other website, including any site that has a link on the Site, is subject to the terms of use and privacy policy of that site. Artbyjoshua.com does not screen Linked Websites and has no control over, and assumes no responsibility for, the content, quality, suitability, functionality, legality, privacy policies, or practices of any Linked Websites. We encourage you to read the terms of use and privacy policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form and allow 2-4 weeks for a reply and completion of your request.
Changes
Artbyjoshua.com reserves the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes or updates will be effective immediately upon posting to the Site.
Contact
If you have questions about our privacy policy, or if you would like to make a comment, please use our contact form or by e-mail at joshua@artbyjoshua.com.
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Website Terms and Conditions
Overview
This website is owned and operated by Joshua Rios. These Terms set forth the terms and conditions under which you may use our website and services as offered by Artbyjoshua.com (“us”, “we”, “site,” “artbyjoshua” “Joshua Rios”.) This website offers visitors access to view and purchase Joshua’s original content. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
"Content" means any content featured or displayed throughout the Website, including but not limited to text, documents, information, data, articles, opinions, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, original ideas, and other materials that are available on the Site.
Users
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
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Customers
When buying an item, you agree that: (1) you are responsible for reading the full item listing before making a commitment to buy it: (2) you carefully read and understand the return and refund policy, (3) you enter into a legally binding contract to purchase an item when you commit to buy the item(s) by completing the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
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Intellectual property, trademarks, copyrights, and logos
The content transferred thereby, including and without limitation, text, documents, information, data, articles, opinions, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, original ideas, and other materials that are available on artbyjoshua.com, all Intellectual Property Rights related thereto, are the exclusive property of Joshua Rios. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
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Site Management​
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason, as seen fit by Joshua Rios.
Indemnification
You agree to defend, indemnify, and hold Joshua Rios harmless, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Limitation of Liability​
To the maximum extent permitted by applicable law, in no event shall Joshua Rios, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, physical well-being, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Joshua Rios assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Third Party Links​
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Right to Change and Modify Terms
We reserve the right to modify these terms at any time for our sole discretion. Therefore, you should review these pages periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
Emails and Content​
You agree to receive from time to time, upon your request, promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please either: 1.) unsubscribe from the emails, or 2.) notify us at any time using the Contact Form or email joshua@artbyjoshua.com about your wish to be removed from our promotional communication.
Law and Dispute Resolution​
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United States, California, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in San Diego. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Term and Termination​
These Terms of Use shall remain in full force and effect while you use the Site. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete any content or information that you posted at any time, without warning, in our sole discretion.
Corrections​
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
Issues or Concerns​
If you believe any Content on or accessible from the Website is defamatory, or infringes on your intellectual property rights, you may request removal of such Content or its access from the Website by submitting your issue or concern through our Contact Form and providing the following information:
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If you believe the Content infringes your intellectual property rights, identification of the protected work that you believe to be infringed (preferably a URL of an authorized version of the work).
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Identification of the Content that you have an issue or concern about and its location (preferably a URL or any other relevant information that will allow us to locate the Content).
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Your name, address, email address, and telephone number for contacting you.
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A statement indicating that you have an ownership interest in the subject matter of the Content, or that you are the owner of the intellectual property rights, or an authorized representative, and that the information you have supplied is accurate.
Joshua will then take steps to consider your issue or concern and to correct or remove any defamatory Content, or to remove any Content which infringes your intellectual property rights, subject to the Dispute Resolution section of these Terms of Use, and will contact you if further information is required and/or to inform you that the Content has been removed.
Disclaimer​
The site is provided on an as-is and as available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express of implies, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site,(5) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service, through any medium or in any environment, you should use your best judgement and exercise caution where appropriate.
Severability​
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Payment Methods
Credit / Debit Cards
PAYPAL
Venmo
Offline Payments